Shady Spring Pet Retreat

Business Hours

Regular Business Hours

Monday through Friday: 9:00am to 6:00pm
Saturday: 9:00am to 3:00pm
Sunday*: 3:00pm to 6:00pm

*Special arrangements may be made in advance for express check outs on Sundays between 3:00pm and 6:00pm. Pets checking out on Sunday will be charged for Sunday.

Tours are welcome Monday-Saturday from 11am-2pm no need for an appointment. Pets cannot tour as we can only have registered guests in the kennel. Due to shortened hours there will be no tours offered on Sundays.

Check-In Times

Monday through Friday: 9:00am to 6:00pm
Saturday: 9:00am to 3:00pm
Sunday: 3:00pm to 6:00pm

We recommend pets be checked in by 5:30pm Mon-Fri and Sunday or by 2:30pm on Saturdays in case there are many other clients checking in at the same time. This allows for our evening staff to better care for your pet after closing and encourage timely check in.

Check-Out Times

Peak Season Non-Peak Season
Mon-Fri: 9:00am to 1:00pm
Sat: 9:00am to 3:00pm
Sunday: 3:00pm to 6:00pm
Mon-Fri: 9:00am to 6:00pm
Sat: 9:00am to 3:00pm
Sunday: 3:00pm to 6:00pm
Sunday check-outs must be prearranged. Charges will be through Sunday night.

Peak Season

Peak season includes the following dates and date ranges:

  • Spring Break
  • Easter Holiday
  • Memorial Day through Labor Day
  • Thanksgiving Holiday
  • Christmas through New Year’s Holiday

Holiday Schedule 2020

January 1 New Year’s Day 3pm-6pm ONLY
April 12 Easter CLOSED
May 24 Sunday CLOSED
May 25 Memorial Day 3pm-6pm ONLY
July 4 Independence Day CLOSED
September 6 Sunday CLOSED
September 7 Labor Day 3pm-6pm ONLY
November 25 Thanksgiving Eve 9am-2pm ONLY
November 26 Thanksgiving Day CLOSED
December 24 Christmas Eve 9am-2pm ONLY
December 25 Christmas Day CLOSED
December 31 New Year’s Eve 9am-2pm ONLY